With unpredictable consumer demand and increasing competition for retail labor, retailers need help staffing their stores effectively. By integrating Blue Yonder’s advanced forecasting and scheduling capabilities with Trax Flexforce, a 1.4 million-strong, on-demand retail workforce, Dynamic Workforce Management intelligently connects available employees to open shifts in real-time. You can now manage cross-channel demand surges without overworking permanent staff to keep shelves full, improve employee engagement and increase customer satisfaction.
- Ensure complete store coverage with accurate schedules
- Respond to staffing needs in real-time
- Increase employee satisfaction
How it works
Rules-based scheduling
Blue Yonder creates an optimized schedule and fills it with retailer’s existing workforce
Activate Trax Flexforce
Open and unfilled shifts are mapped to skilled, on-demand Flexforce workers
Transparent reporting
Our real-time reporting platform provides key insights and transparency on every shift
What it delivers
Optimized scheduling
Blue Yonder’s advanced scheduling optimization engine handles unique work rule permutations to create optimal, compliant schedules for each location in a single instance of the system.
Comply with labor contracts
Easy-to-set-up scheduling engine helps you define rules based on standard timeframes such as day, week, month or intra-day, and also change rules by country and location to keep up with dynamic labor laws.
Cross-location scheduling
Ensure consistent and superior service across all of your stores with cross-location scheduling. For example, one drugstore chain uses this feature to schedule their pharmacists across multiple stores to ensure great service during their peak hours.
On-demand workforce
Trax Flexforce has more than 1.4M experienced retail representatives across the U.S. ready to be deployed today for your in-store needs. With 99.2% of all U.S. retailers covered by Trax Flexforce you can extend your coverage in an uncompromised way covering all channels, small format stores and rural areas.
Get to the stores faster
Proprietary matching algorithms process in-store experience, location, workload and dozens of factors to identify the right person with the right skills for the right merchandising job.
Leverage elasticity of Flexforce to solve specific in-store problems
Whether you’re looking to make merchandising progressively smarter or want fast support for online order surges, the elasticity of our team means you can solve for your specific issues efficiently.
Why Dynamic Workforce Management
Flexible workforce model
Cost-effective solution to manage high employee turnover and rising training costs
Wide store coverage for any in-store execution task
1.4M skilled workers available nationwide for any merchandizing and fulfilment activity
Transparency & assured performance
Every store visit is tracked, QA checked and scored using nearly 50 metrics to ensure the right job is done — every time