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Dynamic Workforce Management by Trax and Blue Yonder

Dynamic Workforce Management is an integrated AI-driven staffing solution which provides retailers with real-time demand visibility and a flexible, experienced workforce to solve store issues quickly and at scale.

With unpredictable consumer demand and increasing competition for retail labor, retailers need help staffing their stores effectively. By integrating Blue Yonder’s advanced forecasting and scheduling capabilities with Trax Flexforce, a 1.4 million-strong, on-demand retail workforce, Dynamic Workforce Management intelligently connects available employees to open shifts in real-time. You can now manage cross-channel demand surges without overworking permanent staff to keep shelves full, improve employee engagement and increase customer satisfaction.

  1. Ensure complete store coverage with accurate schedules
  2. Respond to staffing needs in real-time
  3. Increase employee satisfaction

How it works

Rules-based scheduling

Blue Yonder creates an optimized schedule and fills it with retailer’s existing workforce

Activate Trax Flexforce

Open and unfilled shifts are mapped to skilled, on-demand Flexforce workers

Transparent reporting

Our real-time reporting platform provides key insights and transparency on every shift

What it delivers

Optimized scheduling

Blue Yonder’s advanced scheduling optimization engine handles unique work rule permutations to create optimal, compliant schedules for each location in a single instance of the system.

Comply with labor contracts

Easy-to-set-up scheduling engine helps you define rules based on standard timeframes such as day, week, month or intra-day, and also change rules by country and location to keep up with dynamic labor laws.

Cross-location scheduling

Ensure consistent and superior service across all of your stores with cross-location scheduling. For example, one drugstore chain uses this feature to schedule their pharmacists across multiple stores to ensure great service during their peak hours.

On-demand workforce

Trax Flexforce has more than 1.4M experienced retail representatives across the U.S. ready to be deployed today for your in-store needs. With 99.2% of all U.S. retailers covered by Trax Flexforce you can extend your coverage in an uncompromised way covering all channels, small format stores and rural areas.

Get to the stores faster

Proprietary matching algorithms process in-store experience, location, workload and dozens of factors to identify the right person with the right skills for the right merchandising job.

Leverage elasticity of Flexforce to solve specific in-store problems

Whether you’re looking to make merchandising progressively smarter or want fast support for online order surges, the elasticity of our team means you can solve for your specific issues efficiently.

Why Dynamic Workforce Management

Flexible workforce model

Cost-effective solution to manage high employee turnover and rising training costs

Wide store coverage for any in-store execution task

1.4M skilled workers available nationwide for any merchandizing and fulfilment activity

Transparency & assured performance

Every store visit is tracked, QA checked and scored using nearly 50 metrics to ensure the right job is done — every time

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